Pricing
Simple pricing for every seat.
Every plan includes the browser softphone, HD meetings and team chat. Start free for 14 days — no credit card, no desk phones required.
Starter
For small teams leaving the desk phone behind.
/ month
Billed annually · $120 per user / year
Start free trial on the Starter planIncludes
- Browser softphone and SIP desk phones
- Extensions, ring groups and voicemail
- HD meetings for up to 25 people
- Team chat with presence
- One visual IVR flow
Business
Most popularFor teams with IVRs, queues and customers waiting.
/ month
Billed annually · $228 per user / year
Start free trial on the Business planEverything in Starter, plus
- Unlimited IVR flows with versioning
- Call queues, wallboards and agent console
- Call and meeting recording
- Phone dial-in for meetings
- Meetings for up to 100 people
Enterprise
For contact centers and teams with strict requirements.
/ month
Billed annually · $384 per user / year
Start free trial on the Enterprise planEverything in Business, plus
- Skills-based routing and unlimited queues
- Self-hosted deployment on Ubuntu + Docker
- Unlimited audit log retention
- Meetings for up to 300 people
- Priority support with a named engineer
Compare plans
Every plan runs on the same platform and the same open standards.
| Feature | Starter | Business | Enterprise |
|---|---|---|---|
| Calling | |||
| Browser softphone | Included | Included | Included |
| SIP desk phones | Included | Included | Included |
| Extensions & ring groups | Included | Included | Included |
| Voicemail | Included | Included | Included |
| Visual IVR builder | 1 flow | Unlimited | Unlimited |
| Call recording | Not included | Included | Included |
| Meetings | |||
| HD video meetings | 25 people | 100 people | 300 people |
| Lobby & host controls | Included | Included | Included |
| Call-to-video escalation | Included | Included | Included |
| Phone dial-in | Not included | Included | Included |
| Meeting recording | Not included | Included | Included |
| Chat | |||
| Channels, DMs & threads | Included | Included | Included |
| Presence synced with calls | Included | Included | Included |
| Message history | 1 year | Unlimited | Unlimited |
| Contact center | |||
| Call queues | Not included | Up to 10 | Unlimited |
| Live wallboards | Not included | Included | Included |
| Skills-based routing | Not included | Not included | Included |
| Platform & security | |||
| REST API & webhooks | Included | Included | Included |
| Encrypted media (DTLS-SRTP) | Included | Included | Included |
| Audit log | 30 days | 1 year | Unlimited |
| Self-hosted deployment | Not included | Not included | Included |
| Support | Priority | Named engineer | |
Questions, answered
Do I need desk phones?
No. Every plan includes a full softphone that runs in the browser over WebRTC. If you already own SIP desk phones, they can register to the same extensions and ring alongside the browser.
Can I bring my own carrier or SIP trunk?
Sidekick speaks standard SIP, so carrier trunks connect at the session border controller and numbers route to users, ring groups, IVRs or queues. Production carrier onboarding with fraud controls is rolling out with our v1 release.
How does annual billing work?
Annual plans are billed once a year at the discounted per-user price — about 20% less than paying monthly. You can add seats at any time; they are prorated to your renewal date.
Can we self-host Sidekick?
Yes. Every server ships as a container and the platform runs on Ubuntu with Docker Compose. Self-hosted deployments are part of the Enterprise plan, including upgrade guidance and support.
Are calls and meetings encrypted?
Browser calls and meetings use DTLS-SRTP for media and secure WebSockets for signaling. End-to-end encrypted meetings (SFrame) are on the roadmap.
Is there an API?
Everything in the app is available over a REST API described by OpenAPI 3.1, with organization API keys and signed Standard Webhooks for call, queue, meeting and chat events.
Get started
Give your team a sidekick.
Create a workspace, invite your team, claim extensions and place your first browser call in minutes. Free for 14 days — no credit card, no desk phones required.